Are you facing cellular data issues on your iPhone 14 Pro?
Fret not.
In this guide, I’ll tell you everything you need to know about the problem and offer practical solutions to ensure your iPhone’s mobile data functions seamlessly.
Let’s get right into it!
TL;DR Version
If you see No Service or Searching or any other cellular data issues on your iPhone 14 Pro:
- Toggle Airplane Mode On and Off
- Check for Latest Updates
- Disable Wi-Fi Calling
- Update Carrier Settings
- Disable Your VPN
- Reset Network Settings
- Contact Your Carrier
1. Toggle Airplane Mode
Toggling Airplane Mode on and off should force your iPhone to renew the connection with your network provider.
This should resolve connection issues between your iPhone 14 Pro and your provider.
- Open the Control Center by swiping downwards from the upper right corner of your screen.
- Now, tap the Airplane icon beside Cellular Data and above the Wi–Fi icon.
- After 10 to 20 seconds, tap the Airplane icon to disable Airplane Mode.
2. Check for Updates
Software bugs can cause cellular data issues on your iPhone 14 Pro. An update could fix it, so I recommend checking if there are available updates for your device.
- Open Settings on your iPhone.
- Navigate to General > Software Update.
- If there’s a new iOS version available, tap Download and Install.
- Once the new software is ready, follow the prompts to install the update.
Note
- Your device can restart several times while installing the update.
- Ensure your iPhone has at least 50% battery before installing updates. It’s best to keep your device plugged into the wall charger to avoid interruptions.
- Allow at least 15 minutes for the update to install, especially if it’s a major update (iOS 15 to iOS 16).
To avoid missing future updates, enable automatic updates on your iPhone:
- Open Settings on your iPhone.
- Go to General > Software Update > Automatic Updates.
- Enable Download iOS Updates and Install iOS Updates.
3. Disable Wi-Fi Calling
For unexplained reasons, Wi-Fi calling (VoIP) affects cellular data performance on the iPhone 14 Pro.
Turning off the feature should allow you to enjoy the full capabilities of your mobile data.
- Open Settings on your iPhone.
- Now, tap on Phone.
- Tap on Wi-Fi Calling.
- Disable the Wi-Fi Calling On This iPhone option.
4. Update Carrier Settings
There might be an issue with your current carrier settings. To fix this, check if there are new carrier configurations available for your device.
- On your iPhone, go to the home screen and tap on Settings.
- Now, tap on General and access the About tab.
- If there’s an available update, a prompt should appear on your screen. Follow the instructions to install the update.
You can run a speed test afterward to confirm if the problem is solved.
5. Disable Your VPN
Some carriers don’t work well with VPNs. If you are using any VPN, disable them to see if it fixes the issue.
If you are using a VPN profile, you can delete it by doing the following:
- Open the Settings app on your iPhone.
- Go to General > VPN & Device Management.
- Access the VPN tab.
- Tap the (i) button next to the VPN Profile you want to remove.
- Tap Delete VPN and follow the prompt.
6. Reset Network Settings
You can reset your network settings if cellular data is still not working on your iPhone 14 Pro.
This should ensure that your network configurations are set to the default settings.
- Open the Settings app on your iPhone.
- Go to General > Transfer or Reset iPhone.
- Tap on Reset.
- Select Reset Network Settings and follow the prompts.
Note
- Your iPhone will immediately restart upon resetting your network configurations.
- It may be stuck in the Apple logo. Wait for the process to complete, which usually takes 5 to 10 minutes.
7. Contact Your Carrier
If none of the solutions worked, I suggest contacting your respective carrier to report the issue.
There might be a problem with their services or something wrong with your eSIM, which can only be resolved with the carrier’s intervention.
FAQs
Why is my cellular data not working on the iPhone 14 Pro?
Your cellular data may not be working because it’s turned off. It’s also possible that you’re in a location with poor reception. Toggle Airplane Mode on/off to refresh the connection with your carrier.
Why does my iPhone keep having cellular issues?
Problems with your carrier settings often cause cellular data issues. To fix this, check if there are carrier settings updates for your iPhone:
- Go to Settings on your iPhone.
- Navigate to General > About.
- A prompt will appear if there’s an update available.
Why does my iPhone keep disconnecting from cellular data?
There are several reasons why you keep getting disconnected from cellular data. There might be an outage in your area, or cellular data services may be blocked from your account. Check with your carrier to ensure your account is active and in good standing or to confirm possible outages.
Why does my iPhone 14 Pro Max have no signal?
You can go to Settings > Mobile Data to check if your mobile line is enabled. If your mobile line is disabled, turn it on, then check if you have service. If you can’t see your mobile line, check if your SIM card is installed correctly or contact your carrier if you use an eSIM.
Why is my iPhone struggling to get a signal?
Your iPhone could struggle to get a signal due to a software or firmware issue. A hardware issue like a bad SIM card can also cause this problem. Check for available updates and ensure that your SIM is installed correctly.
- Open Settings on your iPhone.
- Navigate to General > Software Update.
- If there’s a new iOS version available, tap Download and Install.
- Once the new software is ready, follow the prompts to install the update.
